Surface Pro 3 Purchased in USA – Wireless May not Work Outside North America

I’ve been involved in a couple of threads on Microsoft communities like http://answers.microsoft.com/en-us/surface/forum/surfpro3-surfnetwork/using-surface-pro-3-in-europe-no-support-for/91d6f4ec-f9d1-4bfe-a0f5-f2bbd6517053 which highlight and issue that Microsoft doesn’t seem to care about.

While the majority if wireless routers and AP’s in Europe and Asia by default are set at channels 1-11 for the 2,4 GHz band, additional higher power channels 12-14 are optionally available. Many private organizations and companies utilize this. I don’t know the situation with public WiFi abroad, but I suspect the configuration may vary, depending on the provider. I’m certainly hearing from afflicted users like this one from Germany:

If you read the above referenced thread, you can draw your own conclusions, but as *I* read the available information, Microsoft owes folks a localized optional driver.

I’d love to hear from afflicted users on Twitter. @barbbowman