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I’m often asked “where can I get a USB-C to HDMI cable for my Surface Pro 8 or 9 that will work” or “is there a properly fitting keyboard skin for my Surface Laptop to protect it”. Shopping for Surface…
There are quite a few folks desperate for fixed Marvell Wi-Fi drivers for Surface devices following bad drivers that were sent down through Windows Update in early August. The greatest impact seems to be on mesh type networks. You can,…
Interesting post in Microsoft’s Surface Forum from an Enterprise customer who has 200 Surface Pro 3’s, stating that if the battery goes completely flat, it cannot be charged using the Surface Dock (brick dock). After contacting business support, the response…
There’s a whole lot of Creatives in the Microsoft Surface Answers Forum complaining that after installing Cumulative Update KB4089848 that the pen drags the canvas around instead of drawing. Uninstalling the KB fixes this (and this is the first I’ve…
Microsoft has published current pricing (in US Dollars) for those needing an out of warranty exchange for Surface devices (refurbished devices with a 90 day warranty). Until the end of March, the cost to replace a Surface Pro 3 was…
Microsoft’s latest addition to the Surface Pro family is the Surface Pro LTE. If you are a road warrior, this is THE Surface SKU to get. While it may not be an “always connected PC” (ACPC) officially, it sure seems…
I really loved my Surface Pro 3 (purchased June 2014), but earlier this year, it became useless as a portable with a non functional battery. If I hadn’t encountered the (well known) battery issues, I would still be happily using…
If you have a Surface Pro 3, you probably received a firmware update on or around 8 This firmware update is a fix for Simplo batteries only. Most people have reported their SP3’s with Simplo batteries now show reasonable capacity…
While Microsoft’s response to the SIMPLO issue has been restricted to “working on a possible software fix”, customers are starting to report that even when plugged in, their SP3 tablets shut down. In essence, they can’t use their Surface Pro…
As a Community Moderator on the Microsoft Surface Forums, it’s pretty easy for me to pick up trending hot issues (unlike the paid Forum staff who do not triage or correlate). I regularly forward these on to a contact inside…