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I’ve been involved in a couple of threads on Microsoft communities like which highlight and issue that Microsoft doesn’t seem to care about. While the majority if wireless routers and AP’s in Europe and Asia by default are…
Reading Microsoft Community Surface Pro 3 Forums has become even more painful than yesterday. Today, a marketing type statement post from a Forum Moderator went up stating: Hello all We have received a limited number of inquiries related…
Reading the Microsoft Community Surface Pro 3 Forums has become unbearably painful. There are three major threads and several others with large numbers of customers begging for relief from persistent WiFi issues. The numbers are growing. A capture from…
I was reflecting this morning what a marvel of engineering the Surface Pro 3 is. I’ve never owned anything like it. Light, fast, powerful. Versatile and comfortable to hold. Expandable. And then I got to thinking about the…
I’ve been sending folks to to grab all the drivers and firmware for their Surface Pro 3 (but all other Pro SKU’s were there too). Suddenly, folks in the Community Forums are reporting that the link has…
Dear Microsoft, You documented how to take a Panorama on Page 84 of the Surface Pro 3 User Guide (PDF). You provide instructions on the feature, but the feature isn’t available. Your customers have been asking since launch …
One of my complaints about the Surface Pro 3 is that the fixed focus camera is totally unsuitable and unusable for capturing documents. You can’t get close enough and keep your documents in focus. All you get is a…
I recently posted my theories on why some Surface Pro 3 owners are reporting low speeds over wireless. Customers in Microsoft Community Forums have been reporting 72 Mbps wireless speeds and complaining. I’ve worked with a few customers in…
One more of my “this is driving me crazy” issues on my Surface Pro 3 is now resolved. I haven’t bought into Adobe Creative Cloud, even with the $10 a month special deal for photographers, mostly because I bought…
I’ve been reading about issues with WiFi connectivity in the Microsoft Community Forums (and trying to help folks with these problems), primarily in two long threads: I have some theories, but am having trouble extracting…