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I was so looking forward to the release of the SmartHome Insteon App as I have multiple devices. I’ve been controlling them from the Insteon iPhone App, the web site at connect.insteon.com, and from a home made app I made myself.
The app appeared a little while ago when I searched the Windows Store for Insteon. I immediately installed it.
It failed right off the bat with an error “Get hub information failed” when I tried to use my existing credential (that work on the iPhone and on the web portal)
I tried from two computers and a tablet with the same bad results.
Next, I decided to see what would happen if i tried to set up a new account.
Not unexpectedly, I received “registered to another owner”
Strangely, after trying and failing to set up a new user, I was able to log in with the existing credentials. I can turn lights on and off, but the Insteon Cameras have not displayed. The cursor just spins forever. It doesn’t mater which screen I navigate to, same result.
The quality of this long awaited app is disappointing to say the least. Fortunately, I have other options as I wrote about recently.