{"id":630,"date":"2013-07-07T15:30:18","date_gmt":"2013-07-07T19:30:18","guid":{"rendered":"https:\/\/digitalmediaphile.com\/?p=630"},"modified":"2013-07-07T15:47:31","modified_gmt":"2013-07-07T19:47:31","slug":"fixing-broken-or-uninstallable-apps-in-windows-8-1-preview","status":"publish","type":"post","link":"https:\/\/digitalmediaphile.com\/index.php\/2013\/07\/07\/fixing-broken-or-uninstallable-apps-in-windows-8-1-preview\/","title":{"rendered":"Fixing broken or uninstallable apps in Windows 8.1 Preview"},"content":{"rendered":"<p>On both my test x86 desktop and my Surface RT, I\u2019ve experienced some app issues after upgrading to the Windows 8.1 Preview. <\/p>\n<p>Symptoms are any of the following:<\/p>\n<p align=\"left\">1. App can\u2019t be updated even though Windows Store shows Update Available<\/p>\n<p align=\"left\">2. App is shown as owned in the Store , but does not appear either on the Start Screen main app list or on the All Apps list and cannot be reinstall from the Store because of this<\/p>\n<p align=\"left\">3. App opens and crashes immediately<\/p>\n<p><strong>Before you do anything else:<\/strong><\/p>\n<p>Close the Windows Store App from Task Manager. To do this, type taskmgr on the Start Screen. Run Task Manager and End Task on the Windows Store<\/p>\n<p>&#160;<\/p>\n<p><strong>First things to try before bring out the heavy artillery is<\/strong><\/p>\n<p>Try the WSRESET tool:<\/p>\n<p>On the Start Screen, type in WSRESET and press enter, then run the tool when it appears<\/p>\n<p>&#160;<\/p>\n<p><strong>Try the App Trouble Shooter<\/strong><\/p>\n<p>You can download it from <span lang=\"EN\"><\/span><\/p>\n<p><a href=\"http:\/\/download.microsoft.com\/download\/F\/2\/4\/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3\/apps.diagcab\">http:\/\/download.microsoft.com\/download\/F\/2\/4\/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3\/apps.diagcab<\/a><\/p>\n<p>or<\/p>\n<p> <span lang=\"EN\">   <\/p>\n<p><a href=\"http:\/\/go.microsoft.com\/fwlink\/p\/?LinkId=271185\">http:\/\/go.microsoft.com\/fwlink\/p\/?LinkId=271185<\/a> <\/p>\n<p>&#160;<\/p>\n<p><strong><font size=\"2\">If these don\u2019t work, and you can\u2019t uninstall\/update\/run an app(s) it\u2019s time to try Power Shell to uninstall the app so you can reinstall it again and hopefully get past the issue.<\/font><\/strong><\/p>\n<p><strong><font size=\"2\"><\/font><\/strong><\/p>\n<p><strong><font size=\"2\">All that follows is entirely at your own risk. There is no guarantee that it will work for your Windows 8.1 Preview installation. For any help with Powershell, try the Technet Scripting Forum. <\/font><\/strong><\/p>\n<p><strong><font size=\"2\"><\/font><\/strong><\/p>\n<p>1. Close the Windows Store if it is open (again)<\/p>\n<p>2. Download the zip file at <a href=\"http:\/\/gallery.technet.microsoft.com\/scriptcenter\/Remove-Windows-Store-Apps-a00ef4a4\">http:\/\/gallery.technet.microsoft.com\/scriptcenter\/Remove-Windows-Store-Apps-a00ef4a4<\/a>&#160;<\/p>\n<p>3. Acknowledge the license<\/p>\n<p>&#160;<\/p>\n<p>4. Extract to a new folder like C:\\scripts<\/p>\n<p>&#160;<\/p>\n<p>5. Open the RemoveWindowsStoreApp.ps1 file with notepad or other text editor and <strong><font color=\"#ff0000\" size=\"3\">Add the cmd<\/font><\/strong> <\/p>\n<p>&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; <strong>Remove-OSCAppxPackage<\/strong> <\/p>\n<p>to the end of the file.<\/p>\n<p>&#160;<\/p>\n<p> <\/span>    <\/p>\n<p>6. Run the file (you may need to right click and select Run\/Open with Powershell or press and hold and select Run\/Open with Powershell on a Surface tablet). Type Y to any prompts.<\/p>\n<p>7. You will see a Powershell windows like the one below, select the IDs (like 4,17 shown in the example) and press enter. Type Y to confirm each time it appears and follow the prompts.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"powershell\" style=\"border-left-width: 0px; border-right-width: 0px; background-image: none; border-bottom-width: 0px; padding-top: 0px; padding-left: 0px; margin: 10px; display: inline; padding-right: 0px; border-top-width: 0px\" border=\"0\" alt=\"powershell\" src=\"https:\/\/digitalmediaphile.com\/wp-content\/uploads\/2013\/07\/powershell.png\" width=\"550\" height=\"404\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On both my test x86 desktop and my Surface RT, I\u2019ve experienced some app issues after upgrading to the Windows 8.1 Preview. Symptoms are any of the following: 1. App can\u2019t be updated even though Windows Store shows Update Available 2. App is shown as owned in the Store , but does not appear either [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[169],"tags":[],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"jetpack_publicize_connections":[],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":""},"post_excerpt_stackable":"<p>On both my test x86 desktop and my Surface RT, I\u2019ve experienced some app issues after upgrading to the Windows 8.1 Preview. Symptoms are any of the following: 1. App can\u2019t be updated even though Windows Store shows Update Available 2. App is shown as owned in the Store , but does not appear either on the Start Screen main app list or on the All Apps list and cannot be reinstall from the Store because of this 3. App opens and crashes immediately Before you do anything else: Close the Windows Store App from Task Manager. To do this,&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/digitalmediaphile.com\/index.php\/category\/windows-8-1\/\" rel=\"category tag\">Windows 8.1<\/a>","author_info":{"name":"barbbowman","url":"https:\/\/digitalmediaphile.com\/index.php\/author\/barbbowman\/"},"comments_num":"0 comments","jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pvFKI-aa","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/posts\/630"}],"collection":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/comments?post=630"}],"version-history":[{"count":0,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/posts\/630\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/media?parent=630"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/categories?post=630"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/tags?post=630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}