{"id":1125,"date":"2015-04-01T10:36:21","date_gmt":"2015-04-01T14:36:21","guid":{"rendered":"https:\/\/digitalmediaphile.com\/?p=1125"},"modified":"2015-04-01T10:39:34","modified_gmt":"2015-04-01T14:39:34","slug":"having-trouble-getting-ms-support-to-give-you-a-link-to-a-hotfix-work-around","status":"publish","type":"post","link":"https:\/\/digitalmediaphile.com\/index.php\/2015\/04\/01\/having-trouble-getting-ms-support-to-give-you-a-link-to-a-hotfix-work-around\/","title":{"rendered":"Having trouble getting MS support to give you a link to a HOTFIX work around"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>Here\u2019s a trick if you are desperately trying to get your hands on a hotfix from Microsoft that requires you to contact support and are getting a run around. Do this at your own risk. Make sure you need the fix and have created a restore point if things go wrong. I won\u2019t support you and Microsoft won\u2019t support you.<\/p>\n<p>&nbsp;<\/p>\n<p>You need to know the KB number of the hotfix you need. Find a hotfix (OK, I\u2019ll do it for you) for a different item where the download is available without going through contacting support again. Like <a title=\"http:\/\/support.microsoft.com\/en-us\/kb\/2955769\" href=\"http:\/\/support.microsoft.com\/en-us\/kb\/2955769\">http:\/\/support.microsoft.com\/en-us\/kb\/<b>2955769<\/b><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"display: inline; border-width: 0px;\" title=\"find one\" src=\"https:\/\/digitalmediaphile.com\/wp-content\/uploads\/2015\/04\/findone.png\" alt=\"find one\" width=\"550\" height=\"351\" border=\"0\" \/><\/p>\n<p>Click the Hotfix Download Available button.<\/p>\n<p>&nbsp;<\/p>\n<p>After selecting that link, an URL will appear in the address bar like https:\/\/support.microsoft.com\/en-us\/hotfix\/kbhotfix?kbnum=<strong>2955769<\/strong>&amp;kbln=en-us<\/p>\n<p>Copy the URL in the address bar and paste into Notepad.<\/p>\n<p>Replace the KB <strong>2955769<\/strong> number with the one you are having difficulty getting. So that you have a link like https:\/\/support.microsoft.com\/en-us\/hotfix\/kbhotfix?kbnum=<strong>XXXXXXXX<\/strong>&amp;kbln=en-us where <b>XXXXXXXX<\/b> is the KB number you are having trouble getting.<\/p>\n<p>Now you can get your hotfix.<\/p>\n<p>Again, I won\u2019t support you and Microsoft won\u2019t support you, but maybe you can fix your problem without multiple calls to support and incompetent poorly trained support agents.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Here\u2019s a trick if you are desperately trying to get your hands on a hotfix from Microsoft that requires you to contact support and are getting a run around. Do this at your own risk. Make sure you need the fix and have created a restore point if things go wrong. I won\u2019t support [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[186,140,35,169,70],"tags":[315],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"jetpack_publicize_connections":[],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":""},"post_excerpt_stackable":"<p>&nbsp; Here\u2019s a trick if you are desperately trying to get your hands on a hotfix from Microsoft that requires you to contact support and are getting a run around. Do this at your own risk. Make sure you need the fix and have created a restore point if things go wrong. I won\u2019t support you and Microsoft won\u2019t support you. &nbsp; You need to know the KB number of the hotfix you need. Find a hotfix (OK, I\u2019ll do it for you) for a different item where the download is available without going through contacting support again. Like http:\/\/support.microsoft.com\/en-us\/kb\/2955769&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/digitalmediaphile.com\/index.php\/category\/miracast\/\" rel=\"category tag\">Miracast<\/a>, <a href=\"https:\/\/digitalmediaphile.com\/index.php\/category\/surface\/\" rel=\"category tag\">Surface<\/a>, <a href=\"https:\/\/digitalmediaphile.com\/index.php\/category\/technology\/\" rel=\"category tag\">Technology<\/a>, <a href=\"https:\/\/digitalmediaphile.com\/index.php\/category\/windows-8-1\/\" rel=\"category tag\">Windows 8.1<\/a>, <a href=\"https:\/\/digitalmediaphile.com\/index.php\/category\/wireless-streaming\/\" rel=\"category tag\">Wireless Streaming<\/a>","author_info":{"name":"Barb","url":"https:\/\/digitalmediaphile.com\/index.php\/author\/barb\/"},"comments_num":"0 comments","jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pvFKI-i9","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/posts\/1125"}],"collection":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/comments?post=1125"}],"version-history":[{"count":0,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/posts\/1125\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/media?parent=1125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/categories?post=1125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digitalmediaphile.com\/index.php\/wp-json\/wp\/v2\/tags?post=1125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}