Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
A growing number of customers on Microsoft’s Answers Forum and Reddit are complaining that their nearly new Surface Laptop 3’s have developed spontaneous cracks in the screen. It appears that these devices are all the non Alcantara variety and are…
There’s a whole lot of Creatives in the Microsoft Surface Answers Forum complaining that after installing Cumulative Update KB4089848 that the pen drags the canvas around instead of drawing. Uninstalling the KB fixes this (and this is the first I’ve…
Microsoft has published current pricing (in US Dollars) for those needing an out of warranty exchange for Surface devices (refurbished devices with a 90 day warranty). Until the end of March, the cost to replace a Surface Pro 3 was…
Microsoft’s latest addition to the Surface Pro family is the Surface Pro LTE. If you are a road warrior, this is THE Surface SKU to get. While it may not be an “always connected PC” (ACPC) officially, it sure seems…
I really loved my Surface Pro 3 (purchased June 2014), but earlier this year, it became useless as a portable with a non functional battery. If I hadn’t encountered the (well known) battery issues, I would still be happily using…
As a Community Moderator on the Microsoft Surface Forums, it’s pretty easy for me to pick up trending hot issues (unlike the paid Forum staff who do not triage or correlate). I regularly forward these on to a contact inside…
You read the title correctly. I’ve added a fingerprint reader to my Surface 3. (And you can do this with any Windows 10 device that has a USB port). Windows Hello is a wonderful feature that provides an extra level…
I was a victim of (yet another) bad Microsoft Windows Update for Surface that wreaked havoc with wireless connectivity, cellular, and bluetooth. In addition to the inappropriate Surface Pen driver forced on unsuspecting SP3 users. Surface 3 LTE users…
This post provides the steps to activate an unlocked Surface 3 LTE for consumer/retail/soho customers who have Verizon as a carrier who are not eligible for a business package from Verizon. The unlocked Surface LTE is only available to business…
I wrote about how Microsoft broke Miracast for Surface Pro original users when Windows 8.1 was released and surprise, surprise, they’ve done it again with TH2 Build 10586. The supplied driver for the Marvell Wireless is not Miracast…