tomorrow's connected future is here today


Surface Pro, Pro 2 volume button stops working after installing Wacom 721-21 Driver


Microsoft customers with Surface Pro (original) and Surface Pro 2 have reported that the hardware button that controls the volume level on their tablet stops working after installing the latest Wacom Feel-It driver.

If you have a Surface Pro or Surface Pro 2 (not the Pro 3) and your volume button no longer works, and you’ve recently installed the 721.21 Wacom driver, this could be the cause of the problem. If you’ve upgraded over an older version of the Wacom driver, you can roll back the driver in device manager, reboot, and this should resolve the problem. If you didn’t install a previous Wacom driver, head over to and install the 720-10 driver.


Select Tablet PC and download the 7.2.0-10 driver, restart, and you should be good to go.

wacom legacy

More Painting Fun on Surface Pro


The ability to use Wacom Wintab based pen drawing tools on my Surface Pro has really made a difference in my artistic workflow. I’ve been photo painting using a combination of Adobe Photoshop CS 5.5 and Corel Painter 12 (I got one sweet deal when I called them to purchase, $159, good on three computers).

From what I have been reading online, it appears that the drivers that Wacom released will indeed by repackaged by Microsoft and released during some future update cycle. With the current Wacom supplied driver, my feeling is that this is the best experience I’ve had yet on a touch device with pen drawing.

The painting below has quite a lot of work yet to do, but I’m having a great time with my new digital art tools working on it.

tall ship-1

Hope to move on to watercolors soon.

Read this blog with my Windows 8 App

Get the App