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Surface Pro (2017)

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Surface Pro 3 SIMPLO Battery Issue?

As a Community Moderator on the Microsoft Surface Forums, it’s pretty easy for me to pick up trending hot issues (unlike the paid Forum staff who do not triage or correlate). I regularly forward these on to a contact inside Microsoft. At the end of June, I saw an increasing number of reports about a sudden and dramatic decrease in Surface Pro 3 battery capacity. I’ve been forwarding these along every since, asking that Microsoft at minimum state that “we are investigating reports”, but no official MS rep has even posted that they are reading and investigating.

Sadly, once out of warranty, it costs $99 to even contact official support. And the scripted answer is “we will replace your device with a refurb for $450” (etc.). Many folks have gone this route.

I’ve been scraping the forum and doing my own analysis. The folks who know how to run a battery report (admin cmd prompt, then powercfg /batteryreport) have been posting screen shots or cut and paste text outputs. Based on the sampling, I see only SIMPLO batteries and no LGC batteries. This is disturbing.

I’ve been begging MS to respond to afflicted users. The silence is deafening.

Below is a sampling of what I am scraping from the Forum. If you have a Surface Pro3 and are seeing diminished capacity, PLEASE post in https://answers.microsoft.com/en-us/surface/forum/surfpro3-surfhardware/surface-pro-3-battery-degradation/783f6a00-19ba-4dcf-a828-0ad87751e15a. Please include a screenshot/capture of the capacity history and the manufacturer of the battery.

 

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Add a Fingerprint Reader to Surface 3

You read the title correctly. I’ve added a fingerprint reader to my Surface 3. (And you can do this with any Windows 10 device that has a USB port). Windows Hello is a wonderful feature that provides an extra level of protection from prying eyes while traveling. While I’m not necessarily paranoid, I don’t want strangers seeing my password or PIN while I’m lunching and computing. I feel more secure.

While you can purchase a typecover for the Surface Pro 4 (that also works with Surface Pro 3, but this combo has some power management issues), there is no similar option to purchase a typecover with a fingerprint reader for a Surface 3.

Luckily, there’s a way to do this (if you don’t mind using the single USB port on the Surface 3 and tying it up at least while you log in; you can remove and attach this peripheral while Windows is running so for me it is no big deal).

Amazon sells this super tiny add-on fingerprint reader from “Eikon” at a good price. It’s made by Authentech, who made many of the built in fingerprint readers for nearly all the big computer vendors (they were purchased by Apple in 2012).

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Installing Windows Insider Builds on a Low Capacity Tablet

 

There has been a lot of misinformation in the Insider’s Forum (from customers) about the necessary free space to install an Insider’s Build. I decided to take my only low memory device, an ASUS Vivo Tab 8 M81C-B1-MSBK Signature Edition Tablet that I purchased from the Microsoft Store, and test this out for myself. The device is 32GB to start with and was VERY full. A little over 4GB free space was available. Nevertheless, I was able to install an Insiders Build from a mounted ISO and subsequently download and install the latest Fast Ring Insider’s Build from Windows Update.

Here’s how I did all of this:

I used the following procedure to install 14372 from an ISO image. This is the process that should work for folks upgrading from 10586.xxx 1511 to the official release of the Windows Anniversary Update (with a few changes on where and how to get the ISO) with minimal free space.

The first problem is that the default Downloads folder was on C:\ and only a bit over 4GB of free space was available, so I needed to move Downloads to my 128GB microSD card. I wanted to move this at the System level as opposed to just specifying a different folder. The ISO for 32 bit Windows is 3GB+ and to say the least, with only 4+ free, I needed to download to a drive other than C:\.

4 gigs free

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Alexa, Sonos, Smart Things, Harmony, Oh My

So I wasn’t invited to the Logitech Harmony Ultimate Alexa beta and I have some concerns about how Sonos activities are going to be handled with respect to Alexa’s voice recognition.

It isn’t exactly transparent how to add/configure the Harmony->Sonos->Smart Things->Alexa routines to start Playlists or Stations from your Sonos favorites after you’ve done an initial setup. You have to roll up your sleeves and get a little dirty.

When you edit your Sonos favorites in any official Sonos App (add/remove, etc.) the Harmony App/Remote doesn’t necessarily reread the Sonos lists. To get a revised Sonos Favorites list to refresh for Harmony, you need to START a Sonos favorite, hit the star key on the bottom of the app, then scroll and hit REFRESH. Then you can edit that activity and select a new channel or add Activities and specify a Sonos favorite from the refreshed, up to date list.

Below is a screen shot of the first “page” of (scrollable) activities. The naming convention is something I’m working on, and I’ll explain a little further along in this post. Ideally, I should be able to use the same Activity Name across the board, but this turns out to be problematic and confusing.

harmony

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